Services | Performance
XylaWorks is Your Competitive Advantage
Performance Improvement Programs can be either a one-off exercise or you can build an internal capability in the business to drive operational improvements in an on-going basis.
A one-off exercise is typically a Review that contains both a Diagnostic and Implementation Blueprint to identify the specific Actions to deliver improvements in your focus areas, such as customer service, quality, productivity, cost reduction or asset management.
The alternative to a one-off exercise is to build an internal performance improvement capacity. This can be as simple as establishing a Continuous Improvement Program to harness the creative talent and innovation within your workforce in an on-going basis. In this process you invite staff to volunteer and partake in regular meetings to identify performance challenges/opportunities, analyse the problem, and then recommend changes to management. These people are trained in a range of simple analysis techniques and are initially mentored by specialists.
XylaWorks has specialist consultants and best practice methodologies to deliver sustained performance improvement in a one-off Review and/or in building internal capability. Our Programs are tailored to your specific needs to deliver your required outcomes, and we draw upon a broad range of techniques including Six Sigma, LEAN, Workout and hybrid models to create results fast.
Top 3 Secrets for success
- Ensure your Review or Continuous Improvement Program is a genuine collaboration with staff, as they will need to own and support implementation of changes.
- Look for ways to acknowledge and reward participants who identify good ideas that are implemented.
- Consider your choice of performance improvement techniques carefully as it must be suited to your challenge, time frame, culture and maturity.